Medicare Consults / SHINE

Medicare Consults

1st & 3rd Tuesday 1:00, 2:15, 3:30 pm – by appointment virtually. Joyce Janczak, SHINE representative, meets with seniors to assist them in better understanding Medicare. Registration is necessary. 

SHINE Out Reach Programs

SHINE is a program of the Florida Department of Elder Affairs and is operated locally through the Area Agency on Aging of Pasco & Pinellas Counties, Inc. Specially trained volunteers to help Medicare beneficiaries, their families, and caregivers to understand their health care options. SHINE volunteers are trained to offer free, unbiased, and confidential information and counseling concerning Medicare. To receive help from SHINE, individuals may schedule appointments at designated SHINE counseling sites, attend enrollment events in their local communities, or arrange to speak with a trained SHINE counselor at 1-727-217-8111 or 1-800-96-ELDER (1-800-963-5337) or by visiting










Sign up at the Info Desk to meet with a SHINE representative for a medicare consultation.

Did you know that there is a Special Enrollment Period for Medicare Advantage Plans?

The annual Medicare Advantage OEP runs from January 1 – March 31 each year. This allows individuals enrolled in a Medicare Advantage plan as of January 1 to make a one-time election to another MA plan or return to Original Medicare and a standalone Medicare Part D plan (PDP). This enrollment period does not allow for Part D changes for individuals enrolled in Original Medicare. 

To find out more about Medicare Special Enrollment periods and how to change your plan call SHINE at 727-217-8111.